Frequently Asked Questions

Frequently Asked Questions - FAQ

Passengers in flights Quito – Coca are allowed to check in a maximum of 20 Kg per person plus a carry on – hand luggage with reading material, camera, binoculars and personal documents. Additional or excess baggage is charged directly by the airline by pound. plus a carry on-hand luggage of 10 kg.

  • Binoculars for wildlife viewing (an absolute necessity).
    • Camera/video gear.
    • Lightweight long pants.
    • Long-sleeved lightweight shirts.
    • T-shirts.
    • One or two pairs of shorts (mostly for around the lodge).
    • Lightweight sweater or jacket.
    • Raingear (if you prefer not to use the rain ponchos provided).
    • Cotton socks.
    • Sandals (Teva type or similar for around the lodge).
    • Three or four pairs of absorbent socks.
    • Small day pack for excursions.
    • Ziplock-type plastic bags to cover optics or other gear.
    • Insect repellent (Skin-so-soft or DEET product with at least 20% concentration).
    • Flashlight or headlamp bright enough for use on night walks.
    • A hat for sun protection Sunglasses.
    • Sunscreen lotion with a high SPF rating.
    • Personal medications.

We recommend that children be at least 5 years old and suggest to hire a private guide.

Yes, all cabins have private bathrooms and hot shower.

Please contact our Sales Department: sales@napowildlifecenter.com and they will address your request.

Once we arrive to the Napo river port in Coca, it takes approximately 2 hours. Upon entering the Yasuni National Park we disembark and change to paddle canoes for approximately 1.5 hours.

This is relative, but we do recommend at least 3 months in advance or as soon as you make your plans start looking for availability.

There is no legal requirement to entrance Ecuador; however, we do recommend you ask your physician.

We have a doctor and a medical center at the Community. In case of an emergency the doctor will go to the lodge or passenger will be taken out to the Community. For further situations, we take passenger to Quito.

International or domestic airfares, airport departure taxes or visa fees, excess baggage charges, additional nights during the trip due to flight cancellations, alcoholic beverages or bottled water, laundry, wifi, tips.

For your convenience the following is a gratuity suggestion based on past experience at NWC:
• Local Guides: US$10/night per guest.
• Naturalist Guides: US$10/night per guest.
• Staff Members: US$5/night per guest.

Accommodations, all meals, pure water, river transportation, all excursions including Añangu Kichwa Community, and visits to the exclusive NWC´s parrot-macaw clay licks. It is also included the service of a native guide and naturalist bilingual guide. The entrance to the Yasuni National Park, rain poncho, and rubber boots provided when needed.

At the moment the price is US$256 per passenger and children under 12 years old 50% off the regular price, for which you must send copy of the passport. This price is subject to change.

The Napo Wildlife Center provides rubber boots (up to US men’s size 13) and nylon rain ponchos free of charge to those guests who request them.
You may choose to use your own boots or sneakers for forest hikes depending upon the conditions. Likewise, you may bring your own raingear. Of course soap, shampoo, towels, and other such items are provided just as they are at any luxury hotel.
There is a 44-pound (20kg) per person baggage limit on the flights from Quito to Coca, and overweight will be charged directly by the airline. This limit should not pose a problem to most Napo Wildlife Center travelers; also most hotels in Quito will store your dress clothes and heavy jackets for you while you are with us.

Napo Wildlife Center operates and reserves its flights with TAME AIRLINE.
QUITO – COCA
FLIGHT NO. 211 – The schedule flight will be confirmation in your reservation.
COCA – QUITO
FLIGHT NO. 212 – The schedule flight will be confirmation in your reservation.

Contact Information:
Our Operations Department will meet you there, and provide the boarding passes and help you registering in.

We recommend you contact your family physician, or your local travel clinic for the most up-to-date health information at least one month before departure. For your own safety, please advise us of any medical or food condition that may affect you while traveling.
If you are carrying prescription medication or require particular assistance, please bring with you a signed and dated letter from your physician stating health problems and dosage requirements for any medication, to be provided to our doctor on board as well as to medical authorities in case of an emergency.

All meals are included during your stay at Napo Wildlife Center with a soft drink or water. Alcoholic and additional drinks are extra. Our chefs provide a variety of excellent local, national and international dishes. For the preparation of all food, including salads, juices, and ice, we use purified bottled water.

A carefully chosen expedition team will lead your adventures at Napo Wildlife Center. Recruited not only for their local knowledge but also for their great love of the Amazon, in the field and during lectures, briefings and discussions, on everything from bird-watching, biology, geography, geology, history to ecological and social concerns (and much more).

Es importante la ayuda que podemos recibir de su parte para minimizar su huella ambiental en Napo Wildlife Center. Evite dispositivos que produzcan sonidos extraños en áreas protegidas.

Do not wear perfume or perfumed sprays as the sweet scent can attract insects.
Don’t throw or drop anything along the trails, even biodegradable food.
Avoid bright colored shirts while in the forest, as they may scare the animals.

Napo Wildlife Center boasts a first-rate, dedicated staff, highly experienced in jungle tourism, emergencies and guests service, who will be available at all times to share their knowledge, enthusiasm and commitment to the environment with you.

  • No smoking in the forest, nor in the boats (which carry gasoline).
    • No littering.
    • Do not harrass wildlife – when sighting wildlife follow your guide’s instructions.
    • No wildlife collection or manipulation. If you should come across hurt wildlife, leave it be. It is part of the natural processes of the wilderness.
    • Please separate your trash in the proper trash bins. All non-biodegradable trash. Please take batteries back with you.
    • Please keep it quiet. Our rooms are not sound proof and guests come to listen to the sounds of nature. If you should want to listen to music outside the bar area, use headphones.
    • The lodges are highly flammable. Do not leave candles unattended and locate the nearest extinguisher.
    • Never go swimming in the Añangu Lake.
    • Stay on the trails and take to the trails only with a guide. If for some reason you are separated from your guide, you can return to the lodge using your map and the trail markers.
    • Always use life jackets on the boat and during boarding. Wear light shoes that are easy to take off. Never have rubber boots on when in the boats.
    • Use rubber boots when heading to the forest or gardens at night. They reduce the risk of snake bites.
    • When taking people photos, ask first!

Napo Wildlife Center and Yasuni National Park are a free-zone of malaria, yellow fever or zika virus. We have never registered any case for more than 20 years that we have been operating.

Yes, there is electricity 24 hours/7 days.

We accept all credit cards if payment is done by PAYPAL. For payments at the lodge we only accept VISA and MASTERCARD.

OUR TOURS

Yasuní National Park is considered the most biodiverse and richest protected areas in Ecuadorian Amazon Basin. It symbolizes the abundance of life on Earth, it speaks of a world that shall never be discovered in its entirety, a miracle that will never be completely understood. In practical terms, it is the most bio-diverse ecosystem on earth.

In technical terms it is a “quadruple taxonomic richness center”; a place that in only one hectare contains more living organisms than the entire European continent; a protected tract of land, in which more than a third of all Amazonian mammals are found, including a staggering 60% of all new world wild cats; a tropical garden where only a handful of trees holds as many insect species

The high number of species of birds is the characteristic of Yasuni, birding more than 610 bird species inventoried, give the visitors the best experience in bird watching, an unforgettable adventure in the most biodiverse place on earth.

In Napo Wildlife Center, you get to see beautiful an exotic animals and experience the ancestral culture of its locals. It’s a place where each turn takes you to a wonderful place filled with mesmerizing flora and fauna within the Amazon Rainforest in Ecuador. See what you could be enjoying with details of the program.